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roh99 Privacy Policy for Your Account

Our Privacy Policy shows how we handle the details connected with your roh99 account, from phone verification to DANA, OVO, GoPay and QRIS records.

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CONTACT PATHS

Get Help With Privacy Requests

You do not need to guess where a privacy question belongs. We keep the contact route close to the account and wallet path, so you can ask about a receipt, a sign-in record or a correction without explaining the same issue repeatedly.

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Account contact

Use the support contact available from your roh99 account when you want to ask about phone verification, sign-in records or the personal details attached to your account. Include your account reference, but never send a password or wallet PIN.

Wallet records

For a DANA, OVO, GoPay or QRIS privacy question, share the transaction reference and date through support. We can help identify the record, check its status and explain what account details are linked to that payment event.

Access correction

If your name, phone number or account details need correction, contact our support path with the requested change and a safe way to confirm ownership. We may ask for account checks before changing or disclosing personal data.

HANDLING YOUR DATA

Clear Controls Behind roh99 Privacy

Our approach is practical: collect what an account, wallet record or security check needs, keep access limited and give you a direct route for questions.

Account security

Phone verification helps us connect account activity with the person completing setup. Keep your password and wallet credentials private, and contact support if a sign-in or account detail looks unfamiliar. We may verify ownership before discussing protected records.

Cookie controls

Essential cookies support sign-in, session continuity and saved choices. Other cookie settings may relate to page measurement. You can adjust available browser controls, although removing essential cookies can affect the path from account access to the lobby.

Payment records

A wallet or bank event is kept with operational references such as rail, value, time and status. This helps us match a QRIS receipt or virtual account record to the right account without asking you to send a full password or private wallet credential.

Device details

When you move between a mobile browser and desktop, we may receive device, browser and connection signals used for session security and fault checks. These signals help us investigate an interrupted login without treating your device as a permanent identity.

Retention choices

We retain account, payment and support records for the period needed to operate the service, protect accounts, resolve disputes or meet legal duties. When a record no longer serves those purposes, we delete it or remove links that identify you.

Your requests

You can ask what personal data we hold, request a correction or ask about deletion where applicable. Send the request through support with enough account detail for verification; we will explain any lawful reason a record must remain.

Answers About Privacy Policy Access

These common Privacy Policy questions cover the practical steps you may need before opening an account or checking a wallet record. If your situation is not listed, use the account support path and we will direct the request to the right privacy contact.

The roh99 Privacy Policy covers account details, phone verification, device signals, cookies, support messages and payment records from DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. It also explains retention, security checks, correction requests and how to contact us.

We use your phone number during account setup to support verification, sign-in recovery and account protection. It is not a substitute for your password or wallet PIN. If the number is wrong, contact support and complete the ownership checks requested.

Yes. The Privacy Policy covers records created when you use DANA, OVO, GoPay or QRIS, including a reference, time, amount and status. Bank transfer and virtual account records are covered too, while wallet credentials should remain with you.

Contact support from your account and ask for a personal data access request. Include your account reference and the categories you want checked, such as phone verification, cookie settings or payment records. We may verify ownership before releasing protected details.

Yes. Send the correction request through the account support path and identify the field that needs changing, such as your phone number or name. We may ask for a verification step, then explain whether the change can be made.

Cookies can keep an essential sign-in session active, remember selected settings and help us measure page performance. On a mobile browser, you can use browser controls to clear or restrict cookies. Removing essential cookies may interrupt account access.

Yes. Account access and eligibility depend on local law. Our Privacy Policy still explains the data practices and contact route for supported Indonesia access, but it does not change legal requirements that may apply to your location or account.

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